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Enquiries and access

Reach the Bramblevyn team with your enquiry

Use the form below to send a message to the team. You can ask a question about the service, request access to a section of the information system, or raise any other matter relevant to the Bramblevyn platform.

Send your message

We will use this address to respond to your enquiry only.

This form submits your message via email to [email protected]. If your email client does not open automatically, please write to us directly at that address. Fields marked with an asterisk are required.

Before you write

Helpful guidance for submitting an enquiry

The Bramblevyn team handles enquiries relating to the information-organisation service. To make the process as straightforward as possible, it helps to include the following in your message where relevant:

  • The section of the service your enquiry relates to, if you know it.
  • A brief description of what you are trying to find or understand.
  • Whether you have already reviewed the available information and, if so, what you found.
  • Any specific detail you believe the team needs to respond helpfully.

The team may ask a follow-up question before responding fully. This is standard practice when an enquiry requires clarification. If the matter falls outside the scope of what Bramblevyn covers, the team will let you know and may suggest where else to direct the enquiry.

The team does not guarantee that all enquiries will result in access being granted or information being provided. Each request is reviewed on its own terms, and responses reflect the information available to the service at the time of review.